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Version 25 of June 2021
Personal data supplied by the User or Customer will be processed by:
The company Lady Bird BV. (hereinafter referred to as Ladybird) established under Dutch law, with registered office at Bestevaer 44A, 1271 XZ Huizen, registered in Chambre of Commerce nr 32064655 informs you that it is the owner of the website www.ladybird.nl/en (hereinafter referred to as the “Website”).
Hence Ladybird is the controller of the Website.
Ladybird is a part of the international corporate group Pronovias Group, which includes all companies affiliated under the “Pronovias” brand, and which may be consulted at any time in Pronovias Group companies.
Our website also provides spaces for requesting information on our business partners, and the possibility of job seekers entering staff selection processes both for offices and stores.
For these reasons we set out below the type of information we may gather at different times:
In some cases we may need to know your location when you use the Website. Where Ladybird wishes to know your location we will ask for your consent in advance, particularly if you have not activated the tracking function in the device from which you access the Website.
We have created a page on our website where our customers can upload photographs from their wedding and tell us the story behind their relationship and wedding by completing a number of fields and Ladybird may then choose to publish the photographs and information you provide us with. None of these fields are mandatory and no customers is in any way obliged to provide us with this information. Should you wish to, we will ask for your consent to process the data you have provided us with. If you provide us with any personal data that is related to someone else, we ask that you request permission and seek consent from them first. For example, your partner’s name or wedding photographer’s name. You can find the terms and conditions for this promotion here. Should there be other people in your image, we require that you ask them for consent in line with this policy and those terms before agreeing to our request.
You may withdraw your consent to the publication of your picture and processing of your information on your wedding at any time simply by sending an email to the firstname.lastname@example.org email address, or by postal mail addressed to PRONOVIAS, Calle Om, 16, Polígono Industrial Mas Mateu, s/n, 08820 El Prat de Llobregat (Barcelona), attaching in either case a copy of your personal identity documentation or passport and indicating "Ref. Data Protection" as reference on the envelope (in case of opting for postal mail) or in the subject line (if you opt for email), stating that you wish to revoke your consent to the publication of your picture and processing of your information on your wedding.
At Ladybird we will process the data you supply us with in order to send you commercial mailings where we have obtained your prior consent for this. If you give your consent we will send you information, advertising, surveys, invitations to events or promotions concerning products or services relating to the activity of Ladybird. At the moment of data being gathered you may as a Customer decide whether or not you wish to receive this type of mailing from us, and you may always withdraw your consent at any time.
If you agree to us sending you commercial mailings electronically (email, SMS, instant messaging or social networks among others), you must bear in mind that all mailings sent by Ladybird may be adapted and personalised according to your interests, either on the basis of the products and services you have ordered or for example any data we can deduce or obtain from your browsing habits, interest in particular content or reaction to our mailings, as explained in the section above “Preparation of Profiles”.
This personalisation is partially automated in the sense that Ladybird determines the parameters of the personalisation but it is the technological platform which generates the Customer profile. As a general rule we do not send general mailings not segmented by way of this process as we think it is in the interests of both Ladybird and our Customers to send and receive information which is relevant, and because not segmenting would not alter the number of mailings received, only their content. In this regard if you do not wish to be segmented for advertising purposes we would ask you not to subscribe to Ladybird mailings or the Newsletter.
The commercial mailings sent electronically referred to above may be sent by the following channels:
You may withdraw your consent to the sending of electronic commercial mailings at any time simply by following the instructions given at the foot of all electronic mailings sent by Ladybird or by sending an email to the address email@example.com and stating that you wish to withdraw your consent to the sending of electronic commercial mailings.
Your data will not be assigned, sold, hired out or in any other way made available to any third party, except for service providers of Ladybird who provide certain services for us (for example the sending of the newsletter, marketing or customer service suppliers, data and database storage or handling, transport or logistics suppliers, Forums or Social Networks in which we advertise, etc.)
In particular your data may be communicated or assigned to stores you are interested in using (e.g. attending events or booking an appointment), which may be operated by companies of the Pronovias Group in the case of own stores, or other companies (for example in the case of franchises or wholesalers managed by third parties). You will find the basic information on these third parties in the form. The third parties will only process your data to handle your enquiry, attendance at an event or appointment, although they may ask for your consent to additional processing.
In accordance with current regulations Ladybird will only send the personal data of Customers which is strictly necessary, and the third parties receiving the same may only process your personal data to process the purchase of the product or service in question unless we expressly inform you of any additional processing.
Other than in the circumstances referred to above or any others which are legally valid, Ladybird will not disclose, assign, sell or hire out to third parties any personal information you supply to us by way of the Website, except where the disclosure is required by law, by court order or by the public authorities, and where we must communicate data logically indispensable for the supply of the service or where it is expressly requested and your express consent to communication to third parties is obtained in advance.
As a general rule we process the data for the time necessary for the maintenance of the appropriate commercial relation.
For example your Customer Account will be preserved for a period of 5 years from your last interaction in Ladybird, which includes use of our website, reading our electronic communications.
If you have subscribed to our commercial mailings your personal data will be preserved until you cancel the subscription or you expressly request that your data not be used in third party platforms (being eliminated from the same), or we decide or ascertain by any means available in the technology of the time that our mailings do not interest you, for example because you do not browse the website or you do not open our emails.
Ladybird will inform you of the preservation time of your data in the various forms in which personal data is requested, without prejudice to your data being preserved for a longer period duly anonymised for statistical or market research purposes, wherever possible or blocked to comply with legal obligations (for example the Consumer Protection Act and commercial or tax regulations may oblige us to preserve certain data for a specific period of time).
On sending your data to Ladybird by any medium (by email, telephone, instant messaging applications, Forums and Social Networks or by way of any of the data gathering channels available in the Website), you undertake to Ladybird that the data you are supplying corresponds to your true identity and that the said data is updated, truthful, accurate and complete at the time at which you supply it. You are solely responsible for the truthfulness, accuracy and completeness of the personal data you supply and hence you must inform Ladybird as quickly as possible of any change or alteration of any personal data you have provided us with. Remember also that personal data is the property of each person, and it is thus totally prohibited to supply to Ladybird any third party data or information without their prior consent (for example, if you give the address of a relative as the address for the delivery of an order you must tell them you are passing their data to Ladybird, and that they can access this Policy in our website).As a Customer you will be solely liable for any direct or indirect damage or loss caused to Ladybird and/or third parties as a result of breach on your part of the obligation to provide truthful, accurate, complete and updated information corresponding to your true identity.
The Website contains the appropriate safeguards and uses technology based on the industry standards to improve the security, integrity, confidentiality, availability, exhaustiveness, accuracy and protection of the personal data it has compiled, and has taken reasonable precautions to protect this information from possible loss or misuse. The rules on data protection and security of Ladybird are reviewed on a regular basis and improved where necessary, with reasonable measures being adopted to ensure that only authorised persons are able to access the information you supply.
Despite this, although at Ladybird we make an effort and use all means at our disposal to ensure the security, confidentiality, availability, inviolability and integrity of your data, Ladybird is not able absolutely to guarantee technical security as a medium like the Internet is not impregnable and malicious actions on the part of third parties may occur which are beyond the control of Ladybird.
At Ladybird we make available to you all information on the cookies we use in the Website in our Cookies Policy
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